We Transform Your Business
Hospitality Management & Restaurant Consulting
Professional business consulting firm in Bali that helps companies overcome complex challenges and improve their performance.
110++
Successfull Hospitality
Projects
540++
Employees have been successfully recruited
About Us
The Cakap Group
Cakap pronounced cha-kap is the indonesian word meaning :
- Adept
- Capable
- Competent
- Proficient
- Skilled
At The Cakap Group, we specialize in providing effective hospitality consulting services that help businesses build a sustainable competitive advantage. Our team of experienced consultants works closely with clients to understand their unique challenges and develop customized solutions that drive results. Whether you’re looking to start a new business or improve your efficiency, optimize services and increase profit margin in an existing operation, we are your perfect partner.
Meet Our Director
Peter Jozef
Since his influential role in leading the opening of the F&B department at the prestigious 5-star Samabe Bali Resort in 2014, Peter has been on a successful journey of managing and overseeing more than 100 consulting contracts for many well-known upscale and award-winning hospitality brands. This extensive experience has equipped him with unique insight and unparalleled ingenuity, enabling him to effectively enhance the business performance of the companies he collaborates with. With over 25 years of experience, Peter brings exceptional leadership and mentorship skills to our organization. His adeptness in creating intricate financial business models, coupled with his background as a skilled chef and F&B operator, infuses our company with a distinctive and dynamic perspective. His energy, positivity, and unwavering dedication to fitness drive him in delivering comprehensive and innovative business solutions.
Our Vision and Mission
Vision
To achieve excellence and generate prosperity in the hospitality community
Mission
To elevate the hospitality industry by implementing strategic initiatives and fostering positive culture.
Optimize your potential and achieve your business goals.
At The Cakap Group, we specialize in helping hospitality businesses thrive and excel in today’s dynamic marketplace. With our unrivaled expertise and a deep understanding of the industry’s intricacies, we provide comprehensive solutions that drive success and set our clients apart from the competition.
110++
Clients and Projects
540++
Employee Hired
Our Services
- Project critical path
- Concept
- Branding
- Menus, offerings & services
- Functional design of operational areas
- Organization chart & manpower budget
- FF&E Purchase request
- Operating budgets & forecast
- Complete bill of quantities
- Complete financial model for a profitable business
- Business plan
- Concept
- Branding & marketing set up
- Development of products and services
- Full operating system and SOP manuals
- Menu engineering & COGS
- Full set up of all departments
- Recruitment & onboarding
- Training & inductions
- Operational support for pre- opening & launch
- CAD drawings
- MEP mapping
- Equipment specification List
- Operational flow chart
- Oversight of Installation
- Draft menu
- Batch recipe manual
- Product specification manual
- Cost of goods (COGS) calculation
- Pricing spreadsheet
- Training & implementation
- Use of The Cakap Group facilities for R&D
- Head Chef
- Mixologist
- Restaurant Manager
- Operations Manager
- Executive Administrator
- Branding
- Social Media Management
- Marketing Strategy
- Search Engine Optimization
- Company Profile
- Website Design
- All positions
- Thorough screening
- Practical test
- Hospitality management recruiters
- Onboarding & induction support
- Project critical path
- Operational analysis
- Brand service standards
- Health & safety training manual
- Daily operational checklist
- Procurement procedures
- Storage standard & par stocks
- Section setup standards
- Detailed procedures by task
- Implementation & training
- Certification ceremony
Portofolio
Clients and Projects
Magnum Management
Umalas, Bali, Indonesia
Shi Shi Izakaya Lounge
Badung, Bali, Indonesia
The Barn Bali
Canggu, Bali, Indonesia
Suka Espresso
Ubud, Bali, Indonesia
Karma Resorts
JImbaran, Bali, Indonesia
Mozaic
Ubud, Bali, Indonesia
Paletas Wey
Denpasar, Bali, Indonesia
Monsieur Spoons
Canggu, Bali, Indones ia
Samabe
Nusa Dua, Bali, Indonesia
Happy Chappy Chinese
Kerobokan, Bali, Indonesia
Old Man's
Canggu, Bali, Indonesia
The Fire Station Bali
Sanur, Bali, Indonesia
Tipsy Pig
Kerobokan, Bali, Indonesia
The Forge
Kerobokan, Bali, Indonesia
Ilot Property Bali
Canggu, Bali, Indonesia
Dumbo
Ubud, Bali, Indonesia
Murex
Manado, Sulawesi Utara
Lembeh Resort
Manado, Sulawesi Utara
Akasha Bali
Ubud, Bali, Indonesia
Sea Circus Seminyak
Seminyak, Bali, Indonesia
Sangam
Ubud, Bali, Indonesia
Copenhagen
Canggu, Bali, Indonesia
Hidden Hills
Uluwatu, Bali, Indonesia
Legong Keraton
Tibubeneng, Bali, Indonesia
Rhythm and Rumble
Canggu, Bali, Indonesia
Savanna
Ubud, Bali, Indonesia
Secana Beachtown Grocer
Canggu, Bali, Indonesia
Sun Island
Kuta & Legian, Bali, Indonesia
Cinnamor
Pererenan, Bali, Indonesia
Mirah Property
Kerobokan, Bali, Indonesia
Meet
Our Team
Restaurant expert, managed luxury resorts and excels in operations management and strategic planning.
Communications graduate, excels in administrative tasks, executive support, and meticulous follow-up.
Business management specialist, optimizes workflows, financial processes, and ensures operational efficiency.
HR expert, excels in recruitment, relationship-building, and customer service with strong problem-solving skills.
Customer service professional, connects clients with her vibrant personality and strong communication skills.
Creative expert, specializes in design, marketing, and branding, with teaching experience at top Indonesian universities.
Accountant, proficient in Xero, QuickBooks, taxation principles, accurate financial management, and effective communication.
Experienced chef, blends culinary expertise with business acumen, leading kitchen operations in fine dining.
IT, experience in marketing, e-commerce, and business development across various hospitality and tech industries.
What Our Clients Say
About The Cakap Group
Not sure what I would have done without the support of The Cakap Group. Their extensive level of experience combined with a hugely dynamic set of skills and an aggressive approach to get things done quickly and efficiently was exactly what we needed to pull off a successfully executed launch-party and opening of our restaurant. From SOP planning and training, hiring and recruiting, logistical coordination, and everything in between, these guys were simply on it and up for the task at every level. I can't recommend The Cakap Group enough. Great service, incredibly fair prices and super fun to work with. 5-star hands down. With Gratitude,
The Cakap Group provided me with invaluable support in putting together a professional and comprehensive business plan, BOQ and recruitment strategy prior to launching The Barn Pub & Restaurant in 2021. The Teams knowledge and expertise in the field really helped me lay the foundations for my company's official launch later that year in Bali. Their continued willingness to help out whenever I need is greatly appreciated and I would highly recommend their company to anyone else needing support running a hospitality business in Bali.
Murex Resorts is a well-established business in North Sulawesi started in 1988 but we have struggled with our F&B for a decade. Times have changed since opening our resorts and guests are expecting better quality food & drinks with more variety & presented well. Our only wish is that we met Peter sooner as investment prior to building a relationship with him was mis-managed. No more. Understanding our F&B objectives, The Cakap Group helped us develop a full business plan and its execution professionally and within time frame & budget. We began our rehab during covid and Peter was a very comforting and flexible to adapt to what was happening. Subsequent to our successful launch at our first resort, we engaged The Cakap Group for our island property too. Nothing in this business is flawless but having the right consultant helps cushion setbacks and accumulates successes while keeping the entire project on point. Thank you, Peter & your team
As General Manager of Karma Jimbaran Resort Bali, it is my pleasure to recommend the services of The Cakap Group. They were hired to provide sommelier training courses and in-depth wine knowledge to my Food & Beverage service team, providing them with the tools and confidence required befitting of a 5-star guests experience. From our initial enquiry to the graduation ceremony of our team, The Cakap Group provided a highly professional service to our resort whilst setting an enjoyable and informative environment for our team to develop their skills. I look forward to working with The Cakap Group again in the future as we continue to further enhance our staff members and would recommend to all striving for a high level or products and service. Should I be able to provide any further information in the future, I would be happy to do so. Kind regards,
The work that The Cakap Group have done has added significant value to our company, as well as profiting from that in the long run, we are already making savings through efficiencies that will repay the cost of the consultancy many times over. easy to work with and reliable in delivering on what has been promised. Should you require any further details please feel free to give drop me a line, I'll be happy to do so.
I highly recommend The Cakap Group consulting company for their exceptional work in assisting my Chinese restaurants in Seminyak and Berawa, as well as the opening of our Jakarta airport outlet. Their services were invaluable in several key areas. Firstly, The Cakap Group conducted a thorough analysis of our menus, calculating the cost of goods and implementing a cost reduction strategy that significantly improved our profitability without compromising quality. They also played a crucial role in creating and implementing a comprehensive kitchen Standard Operating Procedure (SOP) between our main and secondary outlets, streamlining our production system and enhancing efficiency. Additionally, their expertise was evident in adjusting the menu and developing an effective SOP for the successful opening of our airport outlet. Their commitment to health and safety was apparent through comprehensive training sessions, ensuring our staff followed proper kitchen organization protocols.
In the last 3 months working with us and implementing their systems & measures, our kitchen, Purchasing & our Goods Receiving sections are all running very much more efficiently. Furthermore, our kitchen team, through their care, attention & training are showing a renewed motivation. And they have, as promised, reduced our food cost far below our expectations. The whole process has been professional, smooth & with barely an interruption to our day-to-day operations with minimum time input from management here at Old Man's. On behalf of the staff & owners, our thanks once again for a great job, very well done, from start to end. Best Regards,
Latest Blog & News
Latest blog articles from our team
Sustainable Hospitality: Building a Greener Future in the Industry
Implementing eco-friendly practices like energy efficiency and waste reduction enhances sustainability, reduces costs, and attracts environmentally conscious guests.
Mastering Guest Experience: Tips for Hospitality Managers
Deliver personalized service, effective communication, and attention to detail to create memorable guest experiences, boosting satisfaction and loyalty.
Social Media Marketing for Hospitality Managers
Use engaging content and targeted campaigns on social media to increase brand visibility, attract guests, and build lasting relationships.